Customer Promise

82-Points Technical Check on the vehicle

Any pre-owned car which is sold under the Renault SELECTION Certified Car Program needs to go through a stringent quality check in order to ensure that only high quality products are offered to our esteemed customers.

The pre-owned car is checked for any mechanical or technical failure, accidents, engine, body condition, wheels, air-conditioning, body repairs, paint etc. among other checks. The car needs to pass on every aspect to be qualified to be sold under the Renault SELECTION program.  An inspection list will be available for the customer.

Up to 12 month warranty

To guarantee our customers’ peace of mind, our high-quality pre-owned cars are supported with a warranty covering up to 12 months or 20,000km. To learn more about our warranty conditions, consult your preferred sales person.

Roadside Assistance 24/7

In line with our commitment to serve our clients the best way possible, every Renault Selection model comes with a free 24/7 roadside assistance.

  • The assistance is guaranteed in case the breakdown occurs during the warranty period.
  • Our dedicated trained technicians are available round-the-clock to assist customers with the needed support.
  • Our 24/7 emergency assistance covers any area in Lebanon and includes tire service, battery jump start, gas fill up, car towing, among others.

Individual Credit facilities offers

To help our clients own the pre-owned car they desire, exclusive credit facilities are offered on any Renault Selection model (Renault or Dacia), including special preferential rates. To learn more about our terms and conditions, contact your Renault sales person.

Trade-in

Our pre-owned car policy includes buying used cars as well. In the event the client wishes to trade in his used car for another, we are ready to make the deal. (Terms and conditions apply)

The Renault SELECTION customer promise is restricted to Renault & Dacia models only.